Payment Policy
All pricing is in AUD. Full payment is required at the time of booking. We accept cash and credit card payments. Please note a credit card surcharge applies.
Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
Cancellation Policy
Cancellation Policy
A minimum of 48 hours’ notice is required to re-schedule, alter a reservation, or make any amendments to prepaid tour components, such as equipment hire, guided tours, or course fees.
Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure
There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities. No refund or compensation will be issued for unused equipment, prepaid/pre-booked courses and/or Scuba dives, or guides if you cannot complete the entire tour. Please see Scuba Diving – Important Information below.
Schedules are subject to change without notice. We reserve the right to change vessels, dive locations, and prices without notice.
Please refer to Trade Practices Act 1974.
Terms And Conditions
This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information, we are not liable for inaccurate information concerning services.
Check-in: If you are Making your own way (no return transfers booked), please check-in and board at 7.30 am. Your transfer vessel is named Reef Experience and is located on A Finger, at Cairns Marlin Marina.
Terms and Conditions
Please call to confirm your trip 48 hours in advance at +61 7 4037 2700.
• No alcohol may be consumed before in-water activities.
• Reef levies are $15 per person per day (max. 3 days) payable onboard and includes E.M.C., admin and fuel levy.
• Locations, vessels and itineraries are subject to change without notice due to unforeseen circumstances, but with full consideration of your safety and enjoyment. We are not liable for changes to tours, pricing or itineraries, all of which are subject to change without notice. We accept no liability for any loss or out-of-pocket costs incurred as a result of the cancellation or change in the itinerary, however caused (direct or indirect).
• Neither this site nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, any loss, any damage, delays, deaths or personal injury.
• All passengers are strongly advised to purchase Comprehensive Travel Insurance that covers personal injury and the events, including but not limited to your cancellation for any reason and the cancellation or alteration to the scheduled itinerary for reasons involving weather or passenger, crew or vessel safety. Please read your insurance policy's wording carefully and ensure it covers you for all potential activities. Please be aware that scuba diving and
other in-water activities are not covered by all travel insurance companies. In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger.
• The passenger acknowledges and consents to Reef Encounter taking photographs or video recordings during the course of this activity / tour. The passenger acknowledges and consents to Reef Encounter receiving and using images of the passenger from third parties and using these images for marketing and promoting its services.
• Please inform us of any special requirements 48 hours before your travel date, such as dietary requirements, allergies, mobility and disability issues. This can be done in the ‘Booking Message’ section of your online reservation or by contacting our friendly reservations team.
Scuba Diving – Important Information
• All Certified Divers must present a valid Certification Card. Failure to present a Certification Card may result in the customer being unable to participate in scuba diving. They can enjoy snorkelling activities instead. No refunds would be offered.
• Minimum age for Introductory Diving is 12 years old. Minimum age for certified diving and Open Water Course is 10 years old. All junior divers must either be accompanied by a certified parent or guardian or must dive with a dive professional at an additional charge. If the diver is under the age of 18 years, parental or guardian consent is required for that diver to undertake a dive. The parent or guardian should sign the medical declaration as witness.
• Upon arriving at our vessel and before commencing any dive activities, all passengers must complete our liability forms. All information provided must be strictly accurate. If during the tour, it becomes apparent that a form has been incorrectly completed, either by omission or false statement, we reserve the right to prevent any customer from undertaking any scuba diving or snorkelling activities while on board our vessel. Any decision made in this regard will be at the absolute discretion of the Dive Crew aboard the vessel.
• The dangers and risks associated with scuba diving in an open ocean environment under variable conditions apply to our tours. We reserve the right to prevent any customer from participating in scuba diving if we determine that they are physically or medically unsuitable to do so or if it is in the best interests of our crew or other scuba divers. Our crew are trained professionals, and it is up to their sole discretion who they take diving and/or snorkelling. No refunds would apply.
• Please remember you must allow 24 hours from your last dive before flying.
Medical Conditions & Medications
Queensland, Australia has some of the strictest scuba diving rules in the world but also the safest scuba diving record. We are regulated by the Queensland Government Code of Practice and comply with all rules including medical as is the law.
• All passengers participating in any Scuba activities must complete a Medical Questionnaire. If you are unsure of a particular medical condition or medication, please complete our ‘CAN I GO DIVING’ questionnaire on our website. If you’ve answered yes to any questions or take any prescribed medication, you may need further medical clearance. This must be arranged prior
to your day of departure.
• Medication: DO NOT presume that by taking medication is controlling your medical conditions, and you should be fine to scuba dive, as it is the medication that can be the problem when scuba diving. Particularly prescribed medication may require
a medical clearance.
• Entry-level certificate divers: Medical certificates are no longer mandatory for our Open Water Course, unless
a) has or has had any of the medical conditions mentioned in the SSI Medical Questionnaire
b) is over 45 years old
c) has a body mass index of more than 30 and a waist circumference of more than 102cm for males or 88cm for females.
d) is taking prescription medications (with the exception of birth control or anti-malarial drugs other than mefloquine (Lariam)
e) has had surgery in the last 12 months
f) struggles to perform moderate exercise (for example, walk 1.6 km/ 1 mile in 14 minutes; or swim 200 m/yards without resting), OR has been unable to participate in normal physical activity due to fitness or health reasons within the past 12 months
If any of the above applies, a medical certificate will be required. The medical certification should be provided in English, preferably by a medical practitioner with experience in diving medicine, within 90 days prior to the first scuba dive. The certificate must state that the person is medically fit to dive.
• No refunds on uncompleted dives due to medical conditions and/or prescribed medications or change of mind.
• If you do have any pre-existing/existing medical conditions or are taking any medication whatsoever and are not sure whether you will be deemed medically fit to Scuba Dive, please get in touch with our Office at 07 4037 2700 or email us at [email protected], we will be only too happy to help you if we can. Alternatively, the best thing to do is to consult your own Doctor for a Dive Medical.
Peak Season Surcharge
A Peak Season SURCHARGE of $100 per person is applicable for all travel:
• from the 23/12/2023 to 01/01/2024
• from the 28/03/2024 to 02/04/2024
• from the 23/12/2024 to 01/01/2025
This fee is payable onboard on the first day of travel.
Add your review for Stateroom Liveaboard
Matt W
5This was my first (and so far only live-aboard diving experience), and it was phenomenal. During the long ride out to the reef we were entertained with food, drink, and a fun chat with the onboard marine biologist. Once we got to Reef Encounter we were shown to our quarters before quickly getting in the water. The Diving/Snorkelling sessions came thick & fast, but every session was optional. We got 10 scuba dives and 2 snorkel sessions in over ~48 hours, each lasting between 30-45 mins. There was an onboard photographer with some great kit who took some really beautiful pics during most of the sessions (for sale, well worth it). Food was great and plentiful, gear was all in good condition and well maintained, staff were fun and friendly, the sofas were incredibly comfortable, and at no point did I ever feel cramped (6' 3"). I'd recommend Reef Encounter to anyone, and in fact I already have a few friends interested. I wouldn't visit the Great Barrier Reef with anyone else, good job guys!
Xu
5The crew are very friendly, patient and easy to communicate. The room is pretty good and suitable for us, the meals are really tasty.
Brett
5Great crew! Very friendly helpful. Chef amazing job, accomodating to my dietary needs. Meals great. Good size serves. Great accommodation, very large room & bed. Exceptional hot shower!! Would recommend Reef Encounter.
John
5The crew were all great:-) Really good food and accommodation. Really enjoyed it. Will recommend it to others!
Craig & Maren
5The crew is amazing! friendly, approachable, made our trip a pleasure <3Chef is amazing and the accommodation was awesome and the housekeeping staff were always there to help us. Our dive guide was amazing, nothing was a problem. He took us to some amazing spots, showed us beautiful things and always brought us safely back to the boat :-)
Madeleine and Kaitlyn
5Amazing food, crew, weather, dives, looooved it! LOVED the white chocolate raspberry cheesecake. It was great!Thanks so much from your French/American/Aussie friendo :-) Cheers
casey L
5The crew were amazing, knowledgeable and kind. The food was delicious! The accommodations were good. Loved the shampoo and conditioner. Also, loved the dryer to dry our wet towels in between dives. We did the Advanced Diving Course with Jayde. She was very patient, kind, knowledgeable and encouraging. I am a much more confident diver now and I don't sink to the bottom or float up anymore :)
Claudia Züllig
5This was an unforgettable visit to the Great Barrier Reef. Fantastic organisation and staff. Very good cook. Comfortable accomodation. Although the weather changed frequentlly the sight under water was always good and we saw an amazing variety of fish and coral. We did about 3 dives/snorkel at the same site and than changed the location.
Jaime
5Amazing crew! So helpful, knowledgeable and ready to help us at a moments notice. Great divers. They always seemed happy. Meals were VERY good when the oven was working. It's a great boat! I hope the owners take care of their awesome crew!
Lizzy
5Nelson was a great instructor. Everyone was nice and helpful. They were great at helping us get familiar with the equipment and feel comfortable in the water. A/C was perfect. Meals were better than expected and tasty. We appreciated the extra PB & Js too!
Tatsiana
5Amazing crew! Professional and fun. Rene showed himself as a perfect guide and company during this beautiful tour. Everything went perfect. Thank you.
Sandra
5Brilliant crew. Thanks Heather-Lachlan, had a fantastic time. Nathan you were awesome keeping an eye on me. Sorry for going out so far! Hamish- awesome delicious food, love your fish dishes. I wish I could take you home. Thank you Scotty for all the lovely pics. Taylor thanks to you and your crew. keep up the fantastic job. We will be bakc for sure!
Michael
5AMAZING! Top notch! Everyone was so friendly, down to earth, helpful and wanted guests to have the very best time. Thank you! Room was beautiful and bathroom clean. Chef's meals were awesome- very happy! Just wanted to say thanks for the professionalism and experience- so fun! Thank you also for giving us a beautiful room- it has made our honeymoon experience extra special.
Faaria
5Everyone is unique, kind, personable and VERY patient. I was amazed every day by how the crew all work together to run this operation so well. What a feat! Dear Chef: your food is delish, especially the fish, cooked just right. Also really appreciate how quiet it was after 10pm so we could get a deep sleep. Deep thanks for making this the best part of our trip!
Laurie
5All the crew were incredibly friendly and helpful. Our intro dive instructor Martin was beyond exceptional and patient, made the experience so much better. Everyone was wonderful to be with- you are the best crew on the reef, thank you! The accommodation was beyond my expectation; clean, plenty of room and beds were very comfy! Food was delicious and I appreciate the individual accommodations for food preferences. Memories made for a lifetime. Thank you!
The Beckers
4We had an amazing time on The Reef Encounter! Our room was spacious and clean, the crew were welcoming and courteous at all times. We are PADI certified divers but opted to have guided dives and the guides were awesome & professional, they knew the Reef like the back of their hand! The meals were delicious and of generous per portions. Only regret : we didn’t stay longer! Many thanks to the crew for making our trip to the Great Barrier Reef so memorable.! We hope to be back. Cheers
Ann
5The great barrier reef has always been on my bucket list, so going on an overnight expedition was a must. I was very impressed with the reef encounter experience. Check in was very easy, and once on the transfer vessel, lots of food, including delicious breakfast sandwiches and fresh fruit were provided. Once at the vessel everything was very well organized. There was two main reasons why we chose this boat. First, the food looked delicious, and it lived up to the pictures. We had lamb that was excellently seasoned, and they were willing to cater to any food preferences (including not liking something). Second, due to various reasons we were not able to dive, therefore when researching we tried to find a boat that didn't just cater to divers and had a good snorkeling experience as well. The reef encounter constantly made sure snorkelers had the best experience. Giving a snorkeling briefing before every new location, explaining where the best snorkeling locations were and the common marine life that could be seen. They also gave tons of snorkeling time, usually leading to us getting out slightly early, but snorkelers could stay out until the whistle was blown (generally around an hour or slightly more at a time). Over a two day experience I snorkeled 6 times, but could have gone 7 if Id wanted to. Although this was stinger season, there was a low chance at being stung or seeing jellies where we were, but they did provide stinger suits for all to use, just in case. Overall, this was one of the best experiences, not just for divers, but also for snorkelers, and I highly recommend Reef Encounter for snorkelers and divers alike! well worth the money just for the experience. I would highly recommend doing the early morning dive, yes its early, but you get to see so many small fish that arent out during the day.
Marina P
5We had such an amazing trip staying 1 night on this liveaboard. We stayed during our honeymoon and went scubadiving for the first time. The weather was perfect, and the dive experiences were incredible! The food was delicious, and snacks were available in between meals. All of the staff were amazing and so helpful. I would recommend this to everyone!
Ben D
5I figured this would be a bit more "civilized" experience after going on a trip with another company a few years back. I didn't realize the difference would be so drastic, for the positive. The rooms were quite functional. The private bathroom/shower was much appreciated. The twin hull boat design completely eliminated any seasickness (I was mildly nauseous the ENTIRE time on the prior single hull boat trip, although the waters were not quite as calm that trip). And wow, the meals were stunningly good! The chef served up dish after dish of fantastic food. My goodness. The reef sites we visited were absolutely amazing, on par with my memories from the previous trip. The crew were very cool people, always bringing a fun attitude and personal attention. Overall, we were really blown away. Nicely done!
Ciara Bridgland
4I stayed a night to help and work on the boat, instead, I was treated like a guest and given great service by staff onboard. I did my dues and I had a great time thanks to Reef Encounter and all the hard work they have put in over 30 years.
Frederick
5The Reef Encounter crew were excellent, friendly and helpful at all times. Compliments to the chef, great food and comfortable accommodation. A great experience and highly recommend 10/10!
Dorothy & Lee
5I would highly recommend Reef Encounter and would do it again! The food was great - kudos to the chef! The crew were excellent, they made me tired just watching them work.
Lucie
5The accommodation and meals were excellent 5****! The trip was magical. Thanks to all the staff, they are amazing. I will always remember.
Paul
5I would highly recommend Reef Encounter to anyone who wants to have the ultimate liveaboard experience. I wish the whole crew the best in everything they do. They were awesome, friendly,prefessional, capable and funny! Everything you could ask for. The suite was excellent, comfortable and beautifally presented. The chefs Peter and Mario made amazing meals - perfect after diving!
Tyler
5The crew were fantastic. Every single person was so nice, friendly and helpful. Couldn't have had a better team. Accommodation, meals and desserts were great. Snorkelling at the Norman Fingers reef site was amazing. Great pictures taken throughout as well. Kudos to the photograhers.
Leslie & Sergei
5Jade, Peter, Oscar, Martin etc were so friendly, knowledgeable and informative. The crew were amazing! It was a pleasure chatting with everyone! The rooms were giant for a boat and the food was fantastic. Peter was a wonderful chef and so accommodating to our food requirements. We had an awesome experience even though we only snorkelled. It was 100% worth the three nights and fantastic value for money. I will highly recommend to anyone coming to Cairns.
Bob
5The crew were superb - absolutely top notch and extremely welcoming. Very knowledgeable. The accommodation and meals were excellend on all aspects. We only wish we had a longer stay. The fun and welcoming atmosphere was secnd too none. I would recommend this to everyone.
R Clements
5Superb crew, meals and accommodation. The stay on Reef Encounter was just brilliant! We ate well, we were looked after well, and everyone was so friendly and welcoming.
Claire
5Happy friendly crew, with a great attitude and a wish for my stay to be the best. Cam, Sam, Jade and Tilly - thanks for going the extra mile for us! The meals and accommodation were A . This was a once in a lifetime experience and we'll be back. Thanks guys and gals :) PS..loved swimming with Nemo and Tyson.
Michelle
5Excellent crew - very helpful and safety was a priority. Happy smiles all round. The meals were great with dietary requirements well catered for with generous serves for hungry divers!
Donatella e Mario
5Ciao, abbiamo trascorso ad agosto tre giorni con due notti, scelta perfetta perché godersi un intera giornata sulla barca è stato meraviglioso. La camera l’abbiamo trovata pulita e accogliente, buono il cibo. Fantastici tutti i membri dell’equipaggio, tutti ragazzi giovani, carini, disponibili ad aiutarci sempre, bravissime tutte le guide subacquee. Dopo due settimane in Australia, la grande barriera corallina non ha deluso le nostre aspettative grazie a questo tour, considerando che sia io che mio marito siamo entrambi subacquei certificati. Organizzazione ottima, attrezzature adeguate, sicurezza garantita, noi lo consigliamo senza riserve. Hi, we spent three days in August with two nights, a perfect choice because enjoying a whole day on the boat was wonderful. We found the room clean and welcoming, good food. All the crew members are fantastic, all young, nice guys, always willing to help, all the dive guides are very good. After two weeks in Australia, the Great Barrier Reef has not disappointed our expectations thanks to this tour, considering that both my husband and I are both certified divers. Excellent organization, adequate equipment, guaranteed security, we recommend it without reservation.
Taylor See
5This whole trip has been amazing and the whole crew made sure that there was always a nice atmosphere onboard. The crew were always very nice and helpful! The diving instructors did a great job making our first scuba dive a fantastic experience! The room was nice and clean and the food was really great!
Silke
5I loved the dive maps for each site. Beautiful reefs! I would definitely recommend this and come again! Thank you for a wonderful 2 days! The crew were fantastic, friendly, welcoming, professional and fun. The guided dives were a highlight. Chantelle was a great guide, taking us to places we asked and was excited to show off finds in the reef. The accommodation and meals provided were great! The room was everything we could need. Meals were great and it was wonderful having allergies so well accommodated.
Tom
5My husband and I were dive guests from September 9-11,'2019. The crew were all amazing, professional and friendly. Kohler was our main dive guide and was excellent at helping us find new ocean lifeand even helped me through some challenges (I haven't dived for a few years). The food was plentiful, and delicious. The chef/kitchen was so accommodating to my husband's dietary constraints. Thank you all. We'll be back!
Cameron
5Loved being able to get my advanced certification out here. Marteen was a great dive master / instructor and I learned so much from him during my course. Meals were top notch! Chef did an incredible job and our room was great! Thank you again for another great experience.
Menaka
5Absolutely lovely! The crew couldn't have been more friendly and helpful. Accommodation was way better than expected, enjoyed the hot showers. Cannot recommend the food enough, truly exceptional. Some of the best food I've ever had on holiday.
Ray
5Its absolutely incredible. Every individual who works there are passionate about what they do hence you get second to none service and experience. Highly recommended!
Ruchi Bhalla
5We were very impressed with the experience. Mackenzie was a thoughtful, professional and kind guide who went above and beyond. I would definitely recommend this tour. The crew were genuinely excellent, They were friendly down to earth and went the extra mile. The accommodation and meals were to a high standard it was nie that they checked food preferances,
Bruce Chamberlin
5I am an experienced free diver but this was my first scuba dive. I really enjoyed it. The reef, fish life and viz were great. The crew were excellent friendly and helpful. The accommodation and food were both very good.
Nikki Chamberlin
5I have had a fantastic time, really enjoyed the scuba intro tremendously and will get my open water certification. Thanks Martin and Sam you guys rock! Thanks to the chef and especially Nicole for the hostess with the mostess and the awesome reef rum cocktail. The crew were fantastic. Friendly, informaed and experienced, the super vision (Martin and Sam) on the learn to dive was excellent and I felt safe, listened to. Their calm and ability to take me through when I had difficulties ensured I had THE BEST EXPEREINCE EVER!! The accommodation was very comfortable with great facilities. The food was excellent, thanks chef!
Rick and Teri Jackson
5Thank you, Reef Encounter and all the staff for an unforgettable time on the Great Barrier Reef. They were all amazing, so friendly. Special shout out to Chantelle she led many dives and took great care of us. The food was better than we expected actually.....a happy surprise!! Rooms were as expected.
Erich Baden
5Steller crew, great meals, best place to stay on the reef!!! Shout out to Nelson! Nelson got me down with scuba, great comfortable instructor. Crew were exceptional, warm, welcoming and friendly, we will be back. The meals were 5 star and the rooms are perfect to stay on the reef. A cruise ship feel with a family vibe. I would love to come back again and again.
Michela Sibilia
5The crew were amazing, warm, genuine, friendly, relatable, knowledgeable, helpful and chill yo! The meals and accommodation were great! They exceeded my expectations. I don't like seafood and I am picky, they were wicked accommodating :)!! Everyone made this experience great. I would highly recommend this tour, I loved the reef....unforgettable experience, Thank you all :)
Haley Schools
5We loved the Reef Encounter. Our biggest regret is not getting here years earlier. The reef is truly a great wonder of the world and reef encounter is on of the best ways to experience it. The crew especially Mackensea she was excellent. They were very knowledgeable and friendly. The accommodation was clean, comfortable, quite and with all desired amenities. Truly a hotel room at sea. Meals were fresh, delicious and varied. Well done!!
Greorgine Farr
5Thank you again for a wonderful adventure on the reef. The crew were wonderful they were a lot of fun and made my daughter feel really included. Thank you for a beautiful holiday experience. The accommodation and meals were great. Well done you got my 9 year old eating duck and gnocchi.
Matthew Lepane
5Third time back on board reef encounter. Loved it again. Thank you so much for running such a fantastic business and experience. The crew were brilliant!!! Always fantastic Heather was a fantastic instructor. The meals were brilliant!! Better than restaurant food.
Kerry Mushkin
5Thanks!!! Enjoyed the glass bottom boat as well and the photographers were both very good. All the crew was great. Fabulous!!! Espically Aisah she was Amazing and made our trip special in every way. The meals and accommodation were fabulous! The chef was great. Thank you!!
Kogie Dhanapuc
5A great experience brought together by dedicated passionate staff. A special thank you to Phillipe and Amadene for looking for looking after un in the water. The crew were excellent!! They were absolutely approachable. We were very well looked after. The accommodation and meals were excellent. Compliments to the chef. Top Notch!!! Thank you Peter.
Jessica Metras
5Thank you for making this the highlight of our trip to Aus! We will never forget out time with you. The crew were amazing!!! Super friendly and welcoming. Always available to answer questions. The food was truly groumet! Everything was beyond delicious.... even our picky 7 year old loved all of it!
Kelly Paulson
5I hope to see you all again soon!! The crew were amazing. love em all. The room was good and the food was amazingly delicious food (Troy is the best!!!)
Autumn
5I loved the rice krispy treats, scuba diving was fun and easy with Martin and Heather leading. The crew were very friendly!! The beds were comfortable and the food was amazing!
Amanda Gladics & Khem So
5Nice snorkel sites, appreciated the dual focus for snorkelers and divers, The crew were great! Very safety conscious, friendly, good comradery among crew :). The room was awesome! So much bigger than we expected, great to have ensuite bathroom to warm up after being in the water. The meals were pretty good!
Jonathan Mackenzie
5Thanks for an amazing experience. The crew were friendly, professional, knowledgeable and helpful. The food was fantastic!! Rooms were very comfortable. Hot water was plentiful.
Timothy McDermott
5Next time I will scuba.... and hopefully it will not be so stormy, I would have been good to have a marine bio tour on the reef encounter. The crew were excellent, helpful, nice and often very amusing. Food was excellent!!
Sara & Frank Steele
5What a great experience, staff were truly fantastic. The reef is a wonder. Special shoutout to Amardine!! Thecrew were outstanding. Props to Bailey, so funny and really nice. Kieran was also very helpful. Amandine was a great guide and very easy to chat to. Accommodation was 10/10.
Steve & Connie Nelson
5We very much enjoyed our stay and the diving. The crew were very friendly and helpful. The room was comfortable and the food was amazing!
Becca Cherry
5You guys are FANTASTIC. I will definitely be back (gutted I have to leave). The crew were absolutely fantastic!! Great chat, super knowledgeable, and made me feel super safe and well supported. The food and accommodation was fantastic, the beds were so comfortable.
Victoria & Joseph Felt
5I loved the hot water showers, dive photos, food, people...…..EVERYTHING!! The crew were fabulous some of the best people I have every met. The accommodation and meals provided were lovely!! The food for vegetarians was very tasty, nutritious and filling.
Derek Meddock
5Nicole was a great guide, very helpful! The crew were fantastic. The accommodation and meals provided were good considering we were on a boat.
Bente Payter
5This was a good trip to do I would recommend it to others. The crew were amazing and kind. The accommodation and meals I give a 10/10.
Will Ripsher
5I had a great time and it made me want to go on more dive holidays! The crew were friendly and approachable, good level of experience. Really good meals, they were all delicious. I wanted seconds! The beds were really comfortable and great to have an ensuite.
Annie Do
5Your team was amazing! Great experience!! Shout out to Martin & Heather for being awesome scuba guides!! The crew were amazing, everyone was so nice and accommodating. The accommodation was good! Yay for great snacks!
Kaylee Paulson
5Thank you!!! This was magical. The crew were helpful and friendly....AMAZING!! The accommodation was clean and cozy, slept like a baby. Troy is a GENIOUS in the kitchen!! Only wish we could have had seconds #hungrydivers.
Eliza McDougall
5An absolutely wonderful 5 days that completely exceeded our expectations. The open water with Nelson and Sam were brilliant. The teaching was through and fun and both instructors were highly experienced and skilled teachers. I was apprehensive about diving at the start and now cant wait to dive again thanks to the wonderful team. All crew were welcoming and friendly especially as a solo traveller. It was great to see such a fun work ethic and culture amongst the staff. The meals and accommodation were very good. Staying for 4 nights it may have been useful to have new towels for night 3/4.
Jared Mclellan
5Loved my time on the boat. When I next come back to Australia I will definitely do this again! Everyone was super friendly and helpful. Dive masters and guides were all great in the water and onboard. The room was good, food was fantastic for all three meals.
Jamie Malcolm
5Really impressed with all the photos of my diving adventures. Thank you so much. Absolutely fantastic, very attentive and able to cater for my water panics. Lovely accommodation and super tasty food.
Reed
5This whole experience was absolutely outstanding! Thank you so much for the diving, food and the crew! The crew is what made my stay incredible! I did not expect anything like it. Thank you so much!
Misty
5Incredible crew! Very knowledgeable and professional yet laid back! Fantastic accommodations and delicious meals! Exceeded my expectations! Thank you for everything, we hope to come back soon :)
Trey
5Wonderful attention to detail and help with seasickness! Went above and beyond to make it exciting and memorable.
Mark and Maddie
5We booked with REEF ENCOUNTER because of great reviews on Trip Advisor. This liveaboard seemed more stable since it was larger. Crew is very professional, helpful, and upbeat. Really appreciated Johnny and Tan's patience as guides. They really made our trip. Our young daughter was able to get certified under Sam's wonderful instructions. Meals were so much better than I expected! Yummy meals with a wide selection. Comfortable beds. A little difficult to keep shower/bathroom day but to be expected. Holly's cheerful presence was always a delight - even @ 6 am in the morning!
Megan
5The crew really made this a memorable few days for my friend and I. They were fantastic! So much enthusiasm and very attentive during meal times. Sam was my instructor for dive lessons and he was informative and relaxed - great teacher. Great trip, will recommend!
Madison
5The staff were great, friendly and helpful :) Our room was good and clean. Food was filling and the menu was great! I had a great time and would definitely do this again. The reef was beautiful!
Janette D
5Excellent food, comfy beds. The crew were amazing! Very nice and friendly, knowledgeable. Very helpful. Keep up the amazing work. Don't change anything! :)
Tobes Merriman
5Terrific trip. Accommodation was comfortable. The quality of the food was way beyond what I was expecting. It was like dining in a high quality restaurant every night. The diving was fantastic and the opportunity to have a guide on the dives took away the stress of navigation and helped us to enjoy the beautiful reef. I didn’t do any of the courses but the PADI courses that were available were terrific value. The staff were very friendly and knowledgeable. We felt very well looked after. Overall it was a five star experience.
Jean D
5Excellent, very friendly and helpful crew. Especially Bailey who towed me out to the reef. Everyone was great. Meals were great, the cabin was fine. Fresh towel each day and the care for dietary requirements was excellent. Would definitely travel with you again and recommend you to friends.
Lesley S
5Excellent! So impressed with your care, especially regarding my special dietary requests (speaking as a dietitian) Also the best care for us in the water, so appreciated given the rough seas. Thank-you :)
Joe K
5Very friendly and customer focused crew. They preformed their duties admirably. Quite efficient operation. Accommodation and meals were very good, plenty of food and very tasty!
Zoe L
5Really helpful and friendly crew. The accommodation itself, really comfy beds! Very satisfied. We really enjoyed the freedom we were given on our dives and the advice the crew gave us - hence why this is my second trip on Reef Encounter
Natalie J
5The crew were really accommodating, they let us do our own thing which was great. The beds are comfier than some 5 star hotels I've stayed in. Lots of beautiful food, accommodated to my no seafood diet. This is my second trip on Reef Encounter and cant wait for my next one
Tan J
5Awesome crew, very bubbly and helpful. Our room was very clean and cosy. The food was ample and well presented. Big thanks to our dive instructors and guide. Will, Sam, Bronson and Johnny, thank you so much :) As well as the other crew members that made this trip totally memorable
Stephen B
5I would have to say the crew were absolutely excellent in all aspects. Great overall experince, some memorable dives and a great dive master in Val, She was all round supurb! Thanks Val for everything
Selena B
5I thought the crew were amazing, always available and happy to help, loved a good chat and genuinely enjoyed making sure we had a good time. Our room was perfect, nice warm water and a comfortable bed. The food was excellent, good portion size and fresh. This was my first diving experince, i loved it and i will definatly be back :)
Selena B
5I thought the crew were amazing, always available and happy to help, lovaed a good chat and genuinely enjoyed making sure we had a good time. Our room was perfect, nice warm water and a comfortable bed. The food was excellent, good portion size and fresh. This was my first diving experince, i loved it and i will definatly be back :)
Nicola
5Reef Encounter has best reviews, not needing to bring towels, how awesome is that! Fantastic crew, friendly, helpful, knowledgeable. Accommodation and meals really good, slightly too big portions :) Lamb and salmon were amazing! Brownies top notch! Maybe just a drying rack on a deck somewhere to hang wetsuits etc. Really epic experience though. Will be keen to bring hubby and daughter back sometime :)
Arman M
5We spent two days and one night on Reef Encounter and we had the time of our lives. The staff, from the professional photographer Raewyn to the other crew, such as Will, Oscar, and Hollie, were amazing and they went out of their way to ensure everyone had a great time. They always had a smile on their face and were very enthusiastic. Whether you are a strong swimmer or not, I would highly recommend Reef Encounter. The guides would make sure you feel confident in the water and there is nothing you would have to worry about. In addition to the outdoing staff, the rooms were comfortable and spacious and the food was delicious. While scuba diving, we saw a variety of animals, from sharks on a night dive to sea turtles, clownfish, giant clams and more during the day! Being able to scuba dive or snorkel on the world’s largest coral reef is truly a once in a lifetime experience and I would definitely recommend Reef Encounter and would come back when I have the opportunity.
Austin
5Crew were Amazing!!! Heather and Mackensea were so great to dive with :) Other crew were respectful and kind. Oh and the photographer was great :) Meals were above expectation, I really enjoyed them. Keep on doing great!
Allen
5Stayed overnight on February 4th an 5th. Right from the very start Reef Encounter stayed in touch, letting us know the weather and sea conditions the day before we arrived. WOW! Boarding was very well organized and prompt. Being Top deck, we met Mackenzie at the pier. From the start of taking our bags, to getting our room aboard ready, and then the fabulous meals, she was TOP SHELF. She helped us with our stinger suits, and attended to us in the water. Even making sure there was photos taken of us in the water. Rarely in all our travels have we been treated so special. Being aboard for an overnight stay on the reef was great, but it was Mackenzie that made it very special. She is definitely a valuable asset. We most certainly recommend Reef Encounter and Mackenzie. Thank you to all.
Megan
5Accommodation on the reef. Good reviews on TripAdvisor. The crew were excellent. Always there to offer assistance. Could not be far better. Accommodation and food Excellent. I cannot thank the crew enough for making our family holiday on the reef so comfortable and enjoyable. Megan was an excellent instructor who took the time to make sure enjoyed all our introdives.
Mick
5Hands down one of the best experiences we have ever had. Everything was perfect - couldn't think of a single thing I would change.. Staff are super helpful, professional and passionate about giving guests and unforgettable experience, diving is world class and food was exceptional. Special thanks to Sam for guiding my partner and I through our dive certifications, he really is an asset to the business. We will definitely be back!
Elizabeth W
5Special thanks to holly who was such a good host and to Michelle, Michael and Sean who were very entertaining and excellent guides. The rest of the crew were always welcoming and helpful. Everyone made the trip so enjoyable especially as a solo traveller. Rooms were great, clean and enough space.
Tucker
5The staff were absolutely amazing- helpful beyond request, entertaining. Couldn't have asked for better. Accommodation was very clean, always had warm water, great service all round. Michelle was a great instructor and guide. Props to the chef, some of the best food I've had in Australia!
Steven
5Crew were fantastic. I couldn't have asked for better. Accommodation and meals were perfect. Thanks Scott, Michael and Michele for being great dive guides. Thanks for the amazing photos. Thanks everyone for the highlight of my trip.
Desh family
5Had a great time with Reef Encounter! Wonderful team! Special thanks to Ray who made our stay simply amazing !
Maylin & Oli
5Crew were fantastic - friendly and professional. Clearly love their jobs. Our room was clean, great double aspect view. Food was hearty and delicious. Top Deck dinners at sunset were just wonderful. Special mention about Jack, our guide and helper. Invaluable marine-spotter during water sessions. Attentive and always going above and beyond for us. He really made our trip special - thank you.
Michael
5Crew were amazing. Don't think I can really explain in words how professional you guys are! Food top notch! Slept like a baby. You are all superstars!
Robert P
5The crew were lovely - sociable, friendly and helpful. Food was amazing. Accommodation was good - hot shower was excellent. Great experience - well run. Would recommend to a friend. Thank you!
Mhairi
5Overall an amazing experience. The crew were amazing. All so lovely, made us feel at home. Food was a lot better than I expected!
Ross
5The Top Deck experience - was beyond our expectation. The Food, beyond our expectation. We lucked out - PERFECT weather. These two nights and three days MADE our Australia trip (staff - FANTASTIC!)
Ryan Tucker
5Had a fantastic time with this wonderful crew. Great accommodations, friendly and helpful staff, great meals served on board and awesome dives all day long across multiple dive sites per day. Dives could be on your own if desired, or with a guide for very reasonable prices. Cannot recommend enough.
Megan E
5All the staff were excellent! They were efficient, professional, very helpful, but best of all they were friendly and helped bring a community feel to the boat! The accommodation was lovely, spacious and clean. The food was excellent - way better than expected! A great trip seeing amazing fish with amazing people! Thank you all!!!
David and Deborah
5The crew were awesome!!! They work hard the entire time. Excellent accommodation, great food and variety. I'm just very impressed with the entire experience.
Jaci
5Booked with Reef Encounter Top Deck, has great reviews. Crew is fabulous. Aisah made our trip amazing. She did a wonderful job taking care of our family. Meals were very good. Plentiful. Desserts were fantastic - loved the cheese plates! Thank you! Aisah :) We had great service and really enjoyed our Top Deck experience. My family loved the diving opportunities. Also loved Ray and her photos. She was really good. Everyone was very friendly.
Bernardo
5We booked with Reef Encounter because we wanted to do SSI certification and it had availability. The crew was fantastic! Every single person! Accommodation and food were amazing! This for sure was a fantastic trip, amazing, wonderful, unforgettable, despite the bad weather. Thank you very much for that!!!
Heinz
5Brilliant. Rooms were comfortable, meals were exceptional. Wonderful experience. Crew and passengers all nice. Had a fantastic time.
Matthew
5Fantastic crew. Very helpful, fun and safe. They are what makes this experience so great! Brilliant accommodation. Rooms are adequate and comfy and meals are better than onshore restaurant food. Thank you for helping us make this such a fun and memorable experience. Special thanks to Will for helping us with the open water course.
Charles P
5The crew were fantastic! The food and facilities were excellent! These were the best days of my life (and I'm 68 years young)!!!!!
Harry (USA)
5The crew were amazing! I really appreciate the time and attention of Will and Tajah as they gave me tours of the open sea as this was my first set of scuba dives ever! The meals were great - totally impressed with the reef and the quality of the food. Thank you! Thank you! Thank you! A final shout out to Heather for the great pictures.
Sam
5It was great! Food was amazing and rooms were good. it was especially nice that the food was tailored to any diet requirement. The crew was very friendly and helpful, especially when dealing with new snorkelers/divers. The trip in general was really good, would definitely book again. Thank you!
Emma
5Accommodation was more than satisfactory, very simple but easy & really clean. The boat size is ideal to meet other divers. The food exceeded expectations - it was always great. The crew were amazing - Always super fun and helpful. They were really good diving guides also. We loved that there was always a photographer in the water. The photos were amazing and I thought it was a really nice touch. Thank you very much!
Seth (USA)
5Friendly & accommodating. We didn't have a single moment that wasn't great. We'll be back!
Hannah
5Loved it!! Couldn’t fault any of it!! Definitely recommend reef experience and reef Encounter!! All staff were amazing and helpful!! Accommodation was exactly what you expected!! Food was brilliant!
Angela
5Absolutely amazing, from the time we boarded to the time we departed, everything was perfect. Val was amazing and ensured all our dives and snorkeling saw all the best parts of the reef at each destination. Food was also incredible
Laura
5The whole experience on Reef Encounter was incredible! Everything from the amazing staff, accomodation, food and dives themselves were brilliant! Thank you so much for an adventure I’ll never forget!
Amy G
5Wonderful crew :) Meals were wonderful. Accommodations were perfect. It was a great time! :) Really enjoyed.
David
5Amazing crew, unreal accommodation and food. Everything was top notch. I will recommend this to all my friends. Couldn't have been better!
Lily
5Amazing! Thank you so much for making our trip so wonderful. Special thanks to Jade for being so welcoming and accommodating; Justin for taking us diving; Alex, Terry, and Maddie for the great conversations. And Heather for the awesome photos! Thank you! The meals were delicious! My compliments to the chef! And accommodations were comfortable. Thank you very much for making our trip an amazing one!
Travis
5The meals were excellent! Accommodations were clean and tidy. Extremely attentive, friendly, and accommodating crew. They made our stay fun and safe! Justin was a great instructor for our daughter and dive partner with our son. Heather was awesome and followed us out to the reef. Thanks to the entire crew for an excellent and wonderful experience! My only regret is that we didn't stay longer.
Matt R
5We found Reef Encounter and booked as it had the best options for snorkelers and beginner divers for a couple of nights on the reef. Everyone on board was attentive to our needs and made our stay as comfortable as possible. They were all very professional. They ensured we had a great stay and that we were well taken care of! The accommodation was great, and the meals were well done and exceeded our expectations. Thank you for a great trip!
Bo
5Good friend of mine recommended me to book on Reef Encounter. The crew is excellent! Very kind and accommodating, friendly and fun to chat with. Accommodation exceeded expectations, nicer than most hotels I have singed in. Food was really excellent. Great outfit! Keep up the good work! Thanks everyone!
Becky
5Crew are fabulous! Accommodation and meals are spot on! Much better than expected! Would thoroughly recommend
Matt (Canada)
5Crew are very friendly and helpful. Had some wonderful conversations. Accommodation was better than expected. Meals were top notch. Obviously a very well run organization. An experience to be remembered.
Maeve (USA)
5The crew were extremely friendly and accommodating. Meals were better than expected. I appreciated the willingness to work around dietary requirements. Great trip, would recommend!
Anusha (Indian)
5We had a great experience with the crew. Everyone was very friendly. Stay and food both great. Enjoyed the veg options very much. Shout out to Alex for being super patient and calming when I was having trouble equalizing and walking me through it. Would recommend Reef Encounter to friends. Thanks again!
Katelyn
5I booked with Reef Encounter because it is affordable, great services provided. The crew was amazing! So nice, so patient, explained everything really well, welcoming, friendly, feel at home. Accommodations and the meals: meals were amazing. Never went hungry, always great options, food was provided at all the perf. times. Room was clean and comfortable. Schedule seems to work perfect. Can tell it is a "tight run ship". Keep it up! Thank you!
Julie
5I booked Reef Encounter because of the good reviews. The crew is Fantastic! Great and friendly vibe from all crew. Sympathetic to those who are seasick and passionate about their jobs. Accommodation and meals: Spacious room, clean and comfortable beds. Food was impressive and many thanks to the chef for the birthday cake! Truly memorable birthday and I am grateful to all the staff for making it so special. Thank you!
Lauren K
5the crew were amazing! They all knew my name right away and were very attentive and big on safety which I really appreciated. It was fun to watch them to rescue and emergency drills and even daily tasks because they all work so well together. The food was delicious and the room was lovely even though I was hardly in there -- just to sleep. I came to Australia to see the Reef and this was way above expectations. Really appreciated. The chance to get back into diving was the best.
Rene Z
5The crew were so cool, fun, and professional!! The food was good, the rooms were clean and comfortable. Enjoyed a lot. All perfect -- thanks!
Kayleigh A
5The crew were very lively and friendly and knew a lot about the many areas that we dived around and were very willing to help us navigate and explore the region. The meals were phenomenal and were great at accommodating dietary needs. Loved it!
Karina M
5Amazing staff! Extremely friendly, attentive, funny, full of information, available and accommodating!! The rooms were comfortable and clean and the meals were so delicious! I appreciate the gluten-free flexibility. Love the option to get photos from the professional photographer as well.
Luis M
5The crew was great, I love you guys. This was one of the highlights of our trip. Everything exceeded my expectations!!
Sweety L
5Awesome crew! Hugo was spectacular. Superb 5/5 accommodation. Thanks for offering vegetarian food. We loved the crew, the meals, and the time spent. Unforgettable!!
Sofia F
5The crew was amazing. Every member of the crew who passes by us always smile and say hi. The beds were really comfortable. Special and big thanks to Hugo. If it wasn't for him and his patience, I wouldn't have concluded my open water course (or even started!!) love to all on Reef Encounter and I can't wait to come back.
Delwen
5My wife and I recently stayed two nights (January 6 and 7, 2019) on the Reef Encounter, in the Top Deck Club option. We had a room right at the front of the top sleeping deck, and it couldn't have been nicer - spacious, airy, bright, and with great views of the ocean and reefs. It had an en suite bathroom, with a shower, and though small, it was clean and more than adequate. We were assigned a designated staff member, Mike, who saw to all of our dining, accommodation, and snorkeling needs. He was simply excellent. He damn near dragged my wife, who was feeling under the weather, around the reefs at which we stopped - all she had to do was hang on to the flotation ring and place her snorkelled face down in the water, and he did the rest (free diving to point interesting things out, moving her around, and making sure she did not miss anything). When it was just me and Mike snorkeling, he shadowed me, and let me explore at my pace and direction. When it was time for meals, he looked after our drinks and food, and ensured that we had a nice table for two set up outside on the top deck for our dinners (spent watching the sun go down over the reef). He was a prime reason for our stay being so memorable. Mike is an excellent ambassador for his company. The rest of the staff were great too. The purser, Eli, was polite and efficient, and a pleasure to deal with - she made sure we had chocolates and champagne on our arrival, and sorted out all our stateroom needs. She also handled the booking of our helicopter flight back to Cairns on the third day out (- something I highly recommend). The two dive masters - Macca and Josh - we had were very conscientious, and did their job with great care, but they were also hilarious, and fun to deal with - they'll keep you amused for sure. Troy, the young chef, is fabulous. His cooking is excellent, and you will be amazed at the creations he comes up with in his small galley, especially considering he has no sous chef, and has to feed upwards of 60 or so people three times a day. My wife and I are mature travelers, and we enjoy good food and wine - we were very satisfied with this aspect of the time on board. The true beauty of the experience, at its heart, however, is the reef itself. We were absolutely spoiled with calm, hot, sunny weather on all three days of the excursion. We saw turtles, big fish, sharks, amazing corals, every type of small colourful fish, sea cucumbers, rays, anemones, etc. We even got to interact with a wrasse who liked to be petted. The fact that the Encounter moves to 4 or 5 difference reef locations, some several kilometers apart, during the 3 days, is awesome, because we saw a variety of different sea life at each location. The choice of several snorkeling/diving times each day, from very early morning through to evening, is helpful and excellent. I would heartily recommend the Top Deck Club experience on the Reef Encounter to anyone interested in great snorkeling/diving, good food, and nice accommodations right on the water. I say without hesitation that the 3 day/2 night experience with this outfit was the highlight of our journey to Australia. Thank you, Reef Encounter, and your staff for helping us to make great Great Barrier Reef memories!
Kimbley Turner
5I am 60 years old and have wanted to dive my whole life. I passed my medical and chose Reef Encounter for my SSI Open Water certification. WOW! The diving was everything I had imagined!! A whole other world. My instructor, Nathan, was exceptional - patient, knowledgeable, kind and he guided me throughout my course giving me confidence. The crew on board are the best - no doubt about it. Nothing is a problem - everyone is helpful and kind. The food sensational! The rooms spacious with very comfortable beds! I just want to go back and spend longer. It was like family. I would recommend this trip for anyone wanting to experience the Great Barrier Reef - spend the night - or more is even better - it is AMAZING!!
edgar (Spain)
5They were always smiling, very polite and friendly with everybody. For me, I will do all my scuba trips with them. 10/10! Clean, comfy rooms and everything well set up. Beautiful food provided from a very clean kitchen made for a spectacular chef. Yummy! I hope I can stay longer, the crew, the boat and the spots were amazing. Thanks for everything. I will come back! Cheers!
Eric (Canada)
5Instructors were awesome and the crew on board was really nice and helpful. great experience. The meals were really good and I was really impressed with the room. Looking forward to coming back again!
Theo (UK)
5Crew were brilliant, optimism was kept at constantly high level throughout the trip. Very friendly, and pleasant people to spend a few days with. Accommodation was very clean and relaxing. Meals? I don't get food this good at home! Overall very satisfied with the trip, plenty of diving to be had. Would definitely recommend!
Erin (US)
5Amazingly friendly and helpful. Michelle was so helpful and patient, she is the best! Thank you for an amazing family adventure!
Megan (USA)
5They were fantastic! Always so kind and happy! I got to know Michelle very well, she was always around to take care of us! Will and Josh also made great impressions! The other crew members were always ready to help with everything. Loved the abundance of fruits and vegetables! We loved our Reef Encounter experience! Boat was very comfortable and cozy. I felt right at home. Thanks Michelle for being awesome <3
Macey
5Amazing. Very welcoming to a solo traveller. Special kudos to Hugo for being very patient and Jade for being so helpful and welcoming. Loved the hot water jacuzzi. Meals were great, especially the Pita. Was a well oiled machine. Definitely hoping to come back someday.
Isabella (USA)
5The crew was great, super helpful and made my diving experience great. The accommodation and meals were great and everything was taken care of. hope to dive with this boat again in the future!
Alexis Drzewick
5The crew were amazing! Val took great care of us and made sure we had the best experience on and off the boat! Meals were good. Val and all the crew were awesome! Helicopter arrival was incredible.!
Leanne Lewis
5The crew were amazing! Very friendly, very knowledgeable about diving. Carrie was AMAZING! Thank you. The crew made the trip and again thank you Carrie! My first successful dives YIPPEE!
Aleksandra Christow
5Super friendly crew, hard workers, extremely experienced, always there when you need help. Just AMAZING THANK YOU CREW@ Awesome job. Big shout outs to Eli - you are a machine. The Rooms clean and tidy and very comfortable, meals - super delicious - thank you chef. Everything was perfect. BIG THANKS!
Sarah-Jean Goldschagg.com
5The crew were so awesome. Made you feel like family. Friendly, informative, polite and cheerful. Amazing food and accommodation. View was incredible food was fantastic. By the first day most of the crew knew who we were even if we hadn't interacted with them. They were more than happy to assist us with anything we needed. Special note to Eli, Macca and Heather - absolutely lovely.
Janos Van Hun
5The crew were very friendly and fun and very helpful. Thanks Michelle for finding the giant clam. Oliver thanks for re-inspiring me with photography! Five star accommodation, top quality food, thanks to chef Troy and the team! Thanks for the kitchen tour, I wouldn't mind working here - a bit different than the mining sites Im cooking at. I was a bit nervous for even snorkelling because a bit scared in water but in the end I was cool with it. Next time Ill dive for sure! Absolutely frothing
Emma Dennis
5The crew on Reef Encounter were easygoing, attentive, friendly and knowledgeable. The vegan meals were delicious and accommodation comfortable. This was the best dive experience Ive had! thanks especially to Jai for leading my advanced cocurse, and Macca for being a lariikin.
Dr.Milk
5非常適合浮潛or自由潛水的船宿體驗👍員工服務親切👍餐點新鮮好吃超棒👍臥室床鋪柔軟好睡👍浴室熱水充裕👍強力推薦🐠
Rachel & Simon (Bermuda)
5Shinee, our dive guide was great. Always checking everything was OK or if we needed anything. Very knowledgeable about diving and the marine environment. Accommodation was very good - much better than expected for a boat! Meals were good. Plenty of food! We had a very enjoyable time. Great diving, fantastic crew and Shinee was awesome! Great photos by Olly
Eve
5I chose Reef Encounter because it sounded nice, was the first we saw and we ended up with it! The crew was so great! Really friendly, light - hearted and fun. I was a bit nervous about not diving in a while, but I felt could talk to them and they made me feel much more confident. Meals - way, way, way better than I expected - delicious. Fruit was really good when feeling seasick. Accommodation was great also very comfy bed and good distance from everything. Thank you ! I had a such an awesome experience, the crew made it so fun and comfortable. You all seem like great people.
Hannah
5We were surprised by the comments and good tips on this boat as the best option to go on an overnight trip to the Reef and the conditions offered by this trip. The crew were Aaaaahh MAZING!!! Sooo much fun meeting all of you and you took such good care of us on the boat and on the water. The beeeest pictures from Taylor! Our accommodation and food was awesome! Good meals for me as a vegetarian. THANK YOU, I LOVE EVERY SECOND OF THIS TRIP!!!
Nora
5We wanted to scuba dive the Great Barrier Reef and came across Reef Encounter. The crew were really nice! Everyone is super friendly, fun and helpful! They made us feel very comfortable. The food was AMAZING and there was a lot of variety!! And our cabin was cozy and nice! we had our own bathroom. Overall, we had the best time & I'd recommend Reef Encounter to everyone :)
Lori
5What an amazing trip! very hospitable and knowledgeable staff! very accommodating. We were first curious about Reef Encounter and it exceeded our expectations. The accommodation was sincerely amazing! Food was fantastic. I loved it all and would love to do this again for longer or work on board! i will re book and advise others to do the same :)
Emmi
5This was a truly amazing experience in every level. Liveaboard was a new experience for us and it totally worked for us. What made us book in the first place was the good reviews in Trip Advisor, and also it seemed to be the best combination with everything (Dives, food, accommodation). Many thanks to the awesome crew; they were absolutely amazing, so friendly and always willing to help. Special thanks to Pablo, our magnificent dive guide who made it so much fun to dive. The accommodation and meals provided were very good, even more than expected. We are more than willing to recommend Reef Encounter to every one looking for a nice diving experience.
Katherine
5We came across Reef Encounter online and were hooked by the good reviews, the diverse dives and the course offerings, which for sure exceeded our expectations. The crew were excellent, the food and accommodation was great! Thanks for such an awesome experience. Favorite part of my 6 week trip this far! =)
Copper S
5The crew was extremely friendly and helpful! The bed was comfortable and the meals were fantastic. I will recommend this to any of my friends who come to Australia. A quality experience.
Christine M.
5We found Reef Encounter on google and booked on the telephone. Everything about the boat sounded just like what I needed. Once on board the crew were awesome, very friendly! loved the crew. Accommodation was perfect, and food was way above expectations. I would definitely recommend this experience. Nice with a lot of information about everything. enjoyed every second of it! You guys are awesome.
Lynn P.
5We first saw Reef Encounter online and after seeing the reviews it sounded like a good way for a group of 5 to experience the reef. The crew was great. They were friendly and went out of their way to be helpful to everyone on board. The rooms were larger than I expected, very clean. The meals were way better than I could have expected! Your cooks are awesome! It was in general a great experience for my whole family. everyone from age 20-64 had a great time. Thank you to everyone!
Matthew H.
5We chose Reef Encounter online because of the amount of great reviews we saw about it, and it exceeded our expectations. The crew were all super friendly and personable. Justin, my open water instructor was awesome. All the dives were no stress and he really cared about what he was teaching. Had an awesome experience! The food and accommodation were great. I was pleasantly surprised how smoothly things ran. In general, it was a great experience and great people on the boat. Would recommend Reef Encounter to anyone!
Katie R.
5This is our THIRD time on Reef Encounter and it was fantastic as always! Crew are always very friendly, always accommodating. We recommend this tour to everyone and plan to come back again! The accommodation amazing, the food incredible. I just love the variety!. We have visited so many times because the service and value is top notch! Crew, food, etc. are wonderful!! Thank you
Caleb C
5Amazing!! 5 Stars! We loved having Pablo as our guide. The accommodation and the meals were amazing! Everything exceeded expectations.
Jenni Deakin
5My dad booked this trip for me, and I will thank him forever. The crew were excellent, super happy, awesome attitude. Zero complaints!! You guys are awesomely amazing. Food was amazing, accommodation was great! The staff were all amazing. Thank you so much; especially for sorting out and rearranging my stay after my flight got cancelled. Incredible team. Thanks for everything! :) <3
Alexandre
5I booked Reef Encounter because we wanted to visit Great Barrier Reef. The crew was super nice and helpful. It made it that much better when they remembered my name. Accommodations and meals were all fantastic. I am definitely recommending this to my friends and family. I discovered a new passion here and the nice crew made it so easy to learn.
Adriane
5I booked Reef Encounter online. I booked it cause of the overnight stay, great reviews and immediate responses from the live chat person. The crew was amazing. Thank you. Excellent accommodations for us and our baby. Meals - particularly lunch - were very yummy. Thanks so much for an unforgetably wonderful reef adventure. Could not have asked for a better experience. Staff were frienldy, helpful and kind, really made this trip special.
Adrian
5I chose Reef Encounter because of the good reviews, good food, variety of activities. The crew is the best, really friendly, genuine and very helpful. Accommodation is great, good space, fantastic food. The desserts were exceptional.
Milva E
5We came for our honeymoon! I hope to come back! It is my dream! The crew was professional, very friendly and very happy! Everything was good
Monika R
5I booked this because it was a great deal - 2 days of diving! The crew were very friendly and helpful. The food was fantastic English breakfast made my day. We had a great time, hope to come back next time we are in Australia!
Lauren
5Fantastic crew! We felt well looked after throughout our stay. Service is escellent and the crew are knowledgable about sealife. Room was great. It was more spcious than I expected on a boat so that was great. Melas were very tasty and catered to my dietary requirements really well. 10/10! I will recommend this tour and would love to come back and stay forever! thank you
Conny Hott
5Amazing! Very friendly crew, helpful, cool, accommodating, not judgmental at all. Accommodation and meals were very good. Our stay on Reef Encounter was awesome! Everything was perfectly accommodated. Crew was fantastic, enthusiastic, helpful and nice. I felt comfortable and safe staying onboard.
Ryan (USA)
5Crew are great! Well organized, efficient. Rooms clean and excellent tasting meals! Loved the scones and cream! Shinee was amazing. This young lady knows customer service!! Anytime we had concerns, Shinee was there. My wife's mask sort of leaked - she immediately swapped masks with her. We have never had this level of service - we were both beyond pampered. Thank you Reef Encounter - and especially Shinee!
Bethany
5Crew were super friendly, helpful, keen for a chat, remembered names. Fab crew you have here! Super comfy room, delish food! Thanks for my first diving experience! Would love to come back and do the full diving! You were all amazing :)
Emma (Belgium)
5Everybody was so friendly, motivated, professional. You guys are doing a great job! Don't change. Great room with ocean view. Amazing bed, slept like a baby (rocked by the sea). Great food, may have gained a few pounds! We had a great time, will recommend this to all of our friends! Keep doing what you do.
Deb (New Zealand)
5Crew were great, worked really well together. Very professional, very friendly. Meals were amaizng, delicious. Accomodation excellent. Nice hot showers. Spectactular dive sites, dive instructors were great. Loved Josh's photos. Very safe signing system. Coming again!
Marie M.
5The crew were exceptionally courteous and cheerful. Always available to help and answer questions, very knowledgeable. The cabin was very comfortable, we slept so well! meals provided were very good. Furthermore, this was a very memorable trip which I would highly recommend to others, even if they are weak swimmers like me. The snorkeling was so enjoyable!
Majella C
5The crew were Fantastic! Special thanks to Nicky and Hitomi who took us on our dives and also to Cait, for looking after us inside. The accommodation was surprisingly comfortable and meals were delicious. Obviously a lot of thought and care goes into meal planning. We were so impressed by the quality of staff and dinning. Even as beginners, we felt we were given so much opportunity to experience de beautiful reef. 5 stars!
James H.
5The crew were Amazing. They greeted us with warm smiles and made a point to make every experience personal. Accommodation was great, bed was extremely comfortable and the food was memorable. Dive instructors were extraordinary. Due to their help and encouragement I was able to get over my fear and dived for the first time along with five additional dives! Amazing people and instructors
Kim W
5When booking the company were exceptionally helpful. From the minute we boarded the boat the staff could not have been more accommodating. Together with the reef itself and the staff, this was a truly memorable holiday. We are really glad that we took the three day package as we had time to relax and chill out in addition to the wonder of the water sessions.
Joanne
5Wow! Wow! Wow! Have just returned home after a 3day/2night stay on the Reef Encounter. First visit to the GBR and I am still in awe at all that I saw while underwater! The staff were so professional, friendly and accommodating throughout the whole trip and went to great lengths to ensure safety of all passengers. The boat has a great atmosphere and everyone aboard was friendly and making the most of all reef locations. Thankyou Reef Encounter for a trip I will never forget!
Elizabeth J
5Our stay was amazing every single staff member was always smiling or laughing, our girls could not get enough of the reef, we saw every single animal we wanted to see. The food was of superior quality, the rooms are very spacious and extremely clean. The whole organisation of the boat from dusk till late night was just fantastic and I could not thank all the staff enough they certainly love their jobs and it shows. Got to put a huge hi to Sam, Josh, Josh, Rae, Macca and Iris for all their laughs super cool photos and Iris for taking that extra help by finding the swimmers we left behind :)
Dayne and Mia
5The crew are excellent! Friendly,, fun, interesting, worldly and great scuba knowledge. Meals were great! Housekeeping was great! We'd definitely came again! Thanks for such an awesome experience.
Varya K
5The crew are very friendly and helpful, always happy to chat. Made sure we were happy and comfortable 10/10! Delicious food, I really enjoyed it - big thanks to the chef. Our room was very nice, tidy and clean/ The beds were very comfortable. Luxurious! This was the dream holiday, thank you for making our time here so good! The reef was amazing and Reef Encounter was a great experience!
Teresa W
51000/1000! The accommodation and meals were fabulous! We want to steal your chef 🙂 The rooms were great and clean. We thoroughly enjoyed our 3N / 4D stay. Just everything was perfect, from booking to leaving. Our host, Sam, was brilliant in every aspect. Friendly, professional, knowledgeable, polite… the list is endless. We will be recommending to all!
Akshaya S
5The meals were so great! 5 stars! The cabin was tidy and comfortable. Thank you all! Big hugs. Your smiles and extra care made this one of the best experiences I’ve ever had so far. Kudos to all the crew members.
Angela
5Amazing! Everyone was incredibly warm, friendly, helpful, and professional. Great fun! The accomodation was clean, comfortable, spacious, and well appointed. All food was aboloutely delicious and far exceeded our expectations. Can't think of anything that would have improved our stay....except not having to go home. Thanks for an amazing experience!
Angie (USA)
5Fabulous! Can't say enough positive things about every staff we encountered. Special shout out to Sam who made our experience amazing from start to finish and to Eli- the hostess with the mostess. Comfortable rooms, fabulous food. I would love to return again someday and will recommend to all our friends coming to the GBR! Thanks for a memorable vacation!
Jackie
5If you want to dive the Great Barrier Reef - Reef Encounter's is simply the best of the best in every respect.
Rachel & Antony
5Excellent! So so friendly and helpful - you can clearly see they love what they do! The snorkelling and scuba diving - awesome!!! 110% would recommend this fantastic trip!
Steve
5Crew are brilliant, all of them. Piers, excellent guid/instructor, very patient with me. Thanks to all, much appreciated! Great food, bed comfy. Keep up the good work. All the
Fred P
5This was the best liveaboard experience I have ever had. Fellow passengers were friendly and fun. Everyone was so accommodating--the crew were phenomenal! Kieran was top-notch, and just the best guide I've ever had. All staff, from hosties to divemaster to Captain were super friendly and professional. The room was superb! Best room on the ship with big windows. Meals were delicious! Such a good variety of options..Fresh and original. I will be back!
David
5Thank you everyone for such a memorable experience. The crew were amazing! Everyone was incredibly positive and supportive. The Dive Masters were so patient, and made me feel very comfortable for a first-timer. Eli and the on-board team were just so special too! The rooms and meals definitely exceeded expectation. We didn't go hungry!!! It was so amazing to be looked after by such a caring crew, and to learn scuba with such a professional organisation. Looking forward to coming back once certified!!!
Jesse and Paola
5Awesome trip!! My wife is already planning our return next year! Mike D was the best guide ever. THANKS FOR A GREAT TIME!!!
Erica (USA)
5The crew were amazing! Super friendly and dun. Always had a smile and were willing to go above and beyond to make our experience the best it could be! The accommodation was clean and well kept. Meals were beautiful and very tasty. Mike was the perfect guide and host! 10/10 amazing. Would definitely come back to experience this again with him. Thank you Mike for everything. There are not enough words to describe how awesome Mike was!
Kim (Australia)
5Very accommodating! Both accommodation and meals were very suitable for the sport and heaps of room for a boat cabin. We were comfortable. This was our third time with Reef Encounter- come on number four!
Diane
5The crew are great! Polite, accommodating, friendly, helpful. Top Deck attendant, Cait, was a great instructor & attentive to all our needs. Meals and accommodation are superb. Top Deck treatment was amazing. Night sky was phenomenal as well as the fish and sharks off the sides after dinner!
Celina
5Everyone was very polite and helpful. You always feel free to ask for anything. it was an awesome time on the boat. Thank you for everything! I would definitely stay longer if I could!
Bernhard
5One of the best trips I've ever made. I can definitely recommend it
ses
5Highly recommended on all levels and aspects! Fun and kind crew! very good food. Organized and clean boat. Very spacious. All good experience for the liveaboard dives! I will go back definitely. Some improvements I think is that i prefer the full wet suit and it should be part of the package. Also, booties for rent will be good too. This will really help to enjoy diving in cold waters.
Joseph
5This reef trip is AWESOME! Made me feel welcome as a guest, accommodation is outstanding. Food & service outstanding. Bar OUTSTANDING! I thoroughly enjoyed my reef experience and will recommend your company to many! Thank you!!
Victoria
5They were great, really nice and friendly and helpful. I liked how they mingled with us at meal time and we got to know them as everyone was awesome. The food was amazing! The room was really clean and had everything we needed. Social rooms are big and welcoming. only good things to say - Thanks!
Peter
5Excellent, great quality. I thought this was one of the best trips. The crew was very professional, yet personal and made you feel a part of their family.
Stacy
5The crew was friendly, accommodating, so thoughtful. They wanted to make you feel welcome. There was no request too small or too big that they did not fulfill. The accommodation surprised me - the room was so spacious and comfortable. The food was delicious - another surprise. Special thanks to Michelle and Taja - they took care of us on snorkel and dive outings. They made the outings fun by showing us different wildlife and helping me to stay afloat. The trip was amazing in part because of them. I will highly recommend this experience. Bravo Reef Encounter!
Tess
5The most amazing, hospitable, genuine, helpful, considerate crew I've ever met! always two steps ahead and smiling. Food by Rodrigo and Jess both delicious and had great vegetarian options! Eli was the most excellent super-human in the entire world. You should keep her forever. An incredible and unforgettable experience. Steph, Tash, Maria, Jackson, Tito also fantastic crew members. Thanks for everything!
Tess
5Absolutely fantastic! The crew were friendly, helpful, fun, personable, professional - basically all of the good things. The food was amazing - Rodrigo's chocolate caramel tarts were the best thing ever! The beds were super comfy. Eli was amazing! I have never met a more friendly and hard working person, except maybe Maria! Every single Dive master and Dive Instructor was fantastic. Basically the best trip & boat ever!
Teresa
5What a team, everyone friendly, efficient, caring, professional, and fun! We had everything we needed, lovely to have hot water shower! superb food and plenty of it. Lived up to our expectations and exceeded it!
Gabrielle
5The crew are so friendly! So much energy, really love what they do. Extremely accommodating and knowledgeable. The accommodation was great. Food was absolutely amazing! Vegetarian dishes were delicious, huge bravo to the kitchen. This was an awesome part of my trip, will always remember this! It was great to see so much of the reef and the marine life.
Linda
5Reef Encounter is a winner! Live abroad, multiple choice of days, good choice for family and kids. We had our private rooms and washrooms in them. Crew is Fantastic - professional, friendly, helpful. Food is excellent, we are vegetarians and it was not a problem. We appreciate the wide choice and big bowl of fruit! Accommodation is excellent - beds were comfortable, showers had hot water. Good sites, crew helpful to get in and out of the water quickly. Met some great people! Great start on my holiday!
Prue
5My friends had a previous experience with Reef Encounter and they recommended it to me. The crew is amazing! Very accommodating. Efficient and fun. Food and accommodations are fantastic. Thank for the awesome stay!
Julie
5Ensuite bathroom in room, food and changing reef sites these what made me to book Reef Encounter. Crew is AMAZING!!! Super friendly and made me feel special on the reef sites. Great accommodations and good food. Always plenty of food. Thanks to all crew for an amazing reef experience.
Cindy
5Well, it was amazing. Everything was perfect. The crew on both vessels were very friendly and genuinely friendly. Reef Encounter was an amazing experience, the accommodation very comfortable and spacious, lots of room on the vessel to move around. The food was very impressive, amazing combinations for salads, lots of variety to choose from. I watched the staff handling the dietary requirements (which there were numerous) but they looked after them all. Snorkelling was brilliant the marine life and coral were amazing. Very relaxing, plenty of time on the reef but also time to have some down time. I also watched the divers being very well looked staff were very encouraging to everyone. I was very impressed, and I will highly recommend this product to future clientele. Thank you very much and please say thank you to everyone. A truly amazing experience, I asked the family to mark it out of 10 they all said 10 and the twin nieces said 20!!!!!
Natalie
5We had a sensational time. Both being experienced divers we LOVED not having to be tied to a guide and babysat – it really does make sooooo much difference to the day! The accommodation was beyond expectation, as was the food (homemade chocolate brownie …. I thanked the Chef personally on the transfer back to Cairns it was so good!) the staff just lovely and the hot tub the icing on the cake after the night dive to look at the stars. Nothing felt rushed, we didn’t feel herded like cats and although only on for one night, met some lovely people, one of which we have exchanged emails with to get together diving again! Such incredible value for money. Love that there is still another small, family business delivering such an incredible product in this region. We are saving up to come again – next time for two nights!!!! Nat xxx
Liza
5Reef Encounter was the best choice when I needed a holiday and this looked awesome. Crew is amazing! Food and accommodations are amazing and above expectations! Thank you guys so much for making this trip awesome! Keep doing what you are doing! and Tayler was awesome. Keep doing what you doing, girl! Great person to be around!
Karen
5I booked it cause of the positive reviews and ability to live abroad. The crew were fantastic, friendly and funny. Willing to go the extra mile (kilometre)! Photographer was amazing! The rooms are stupendous - great vies and comfort. Meals imaginative and satisfying. We especially appreciated Kieran and eating on the deck. Our trip with Reef Encounter exceeded our expectations. The way logistics were handled were impressive, as well as the attention to both safety and comfort. Great job, guys !!!
Alexandra
5I chose Reef Encounter Top Deck cause of its small size, top deck experience and excellent reviews. The crew were amazing! Jacob was so great. He took excellent care of us and we had a lot of fun. The food was delicious. The rooms were lovely. I had a wonderful experience! Perfect way to experience the Great Barrier Reef. I will forever treasure the experience and the memories.
Deborah Burger
5Everything was as advertised and more. I booked online and was able to speak to a representative, who answered my questions. The boat and the whole team were beyond expectations. They even did things for people before they asked and were spot on. I was there for 7 days 6 nights and saw the turnover of the staff, all were so much fun and also took their jobs seriously to ensure our safety. I loved it and would book with them again and again. The main reason for choosing them was the very flexible schedule for taking people to stay on the reef. My schedule didn't fit some of the other dive companies trip schedules. Their boat schedule allowed maximum time out on the reefs... I thank everyone on Reef Experience, you made my vacation so relaxing and memorable.
Brendon
5It is a very good value, good reviews. The crew were absolutely brilliant, everyone including hostes made the trip awesome, cant thank them enough!!! The meals were excellent. The rooms were above the expectaions. Keep doing what you are doing, it is a fantastic experience, we are already talking about booking another trip with you guys. Cheers!!!
Jon
5It was my last minute decision to do a liveaboard, and you depart everyday. The crew is fabulous, so friendly and helpful, they were a joy to spend time with. Very considerate of everyone's needs, just lovely people. Food was superb, meals were delicious, varied, and frequent. Was never left unsatisfied. Beds were great, slept like a baby. You all were the best! Would definitely like to come back for a longer stay. Quality people, quality boat, quality gear. Top marks all around.
Julie Sheather
5I did a 3 night dive package and I wish it had been longer, the diving was magnificent, the facilities were well above what I expected and the crew exceptional, I will definitely be back!
Roxanne
5The crew are absolutely the best! You are hard workers and always smiling! Thank you for everything. Food was nothing but perfect. The cook could be compared to superman! We had so much fun here on the boat and under water. I saw an octopus!! Each dive was completely amazing and we are more than happy. Thanks!!
Ian
5Nothing was ever a trouble for the crew, really great fun bunch. Slept like a baby, food was great, tasty & healthy. Well worth it. I wish time allowed and I would have stayed longer. I will definitely come back.
Kate
5The crew were so helpful with my special diving needs. Mike was a wonderful, calm, accommodating dive guide. Accommodation was very comfortable and the food was perfect. Surpassed expectations. One of the most comfortable dive boats I've been on, all around. Thanks so much!
Stuart
5The accommodation was a lot better and bigger than expected! The meals were amazing with good portion sizes. Would highly recommend to anyone who enjoys diving or snorkelling.
Julie & William
5The crew was just amazing! They are always here for you! They are friendly and helpful in each situations! The food was really good and with a good diversity, and the accommodation was so comfortable. Thanks for all, we hope to come back soon!
Marie
5Great food, healthy, carefully prepared, beautifully presented. I enjoyed everything about the cruise and most importantly, I felt our safety was of upmost importance. I would definitely recommend this trip to "just snorkelers", those who want to learn to dive & experienced divers
Nab & Naz
5The crew were great. Hitomi is an amazing instructor, Ellie was great at keeping us comfortable. Slept well, plenty of hot water and the food was excellent. Appreciate the effort taken to accommodate our dietary requirements. Reef Encounter provided one of the most unique and treasured experiences for us so far. Gaining the skills to dive with a great instructor and then exploring the reef in absolute comfort - highly recommend.
Tiffany
5The crew exceeded my expectations! They were all so helpful and friendly. I really enjoyed getting to know them! The food was delicious and of great quality. Thank you so much for a fantastic scuba trip! We will never forget it. And we will be recommending this experience to everyone we know!
Cathy Sanderson
5Our family of 5 visited the Great Barrier Reef (GBR) last week. It was an amazing experience which I cannot recommend highly enough. The whole experience was excellent, from safety, crew, food and friendliness. My husband and 3 boys were looked after by Cait, who guided them on every dive. She was kind, helpful and always had a smile on her face. She never seemed to stop working and helping out. I snorkelled, with Luke occasionally coming along with me to show me things I wouldn't normally appreciate. The entire crew was fantastic, from the chef, Rodrigues, who baked a birthday cake for my son on his final day on board, to Tito, the photographer, who took some wonderful photos and gave my family tips on underwater photography. Safety was paramount, but did not detract from the fun vibe on board. Seriously, this is one of the best things we have ever done - if you have not been to the GBR, then visit it with these guys, who know great spots and look after you. And the Reef is beautiful; another world !! Cheers, Cathy (from Sydney, NSW)
Cathy Sanderson
5Our family of 5 had a truly wonderful time aboard Reef Encounter. My husband and teenage sons scuba-dived and I snorkelled. Cait, who went with my husband and sons was wonderful; she guided them on every dive which has really boosted their confidence. She always had a smile and sought us out to ask what we wanted to do next. We saw lots of sea life and had calm seas and warm breezes!! My son turned 19 whilst we were on board and the chef, Rodriguez, baked him a cake which made his day!! The entire crew made and signed a card for him as well which was really thoughtful. Tito, the photographer, took some awesome shots which will be a lovely reminder of a great few days out on the Reef. All the crew were friendly and helpful (felt like family); and the whole trip/ water sessions were conducted with safety as a priority, without being onerous ie it still felt like being on holiday. Couldn't recommend this experience highly enough. Cheers, Cathy
Flemming
5We (mom, dad, 2 grown up children) booked the stay because they had good reviews. We stayed for 2 nights. I dont know where to start. They claim, they have the best crew on the Reef. That is an understatement :). They were fantastic. None of us had any diving expreience, but Niki (our dive instructor) did a great job guiding us through the OpenWaterDiver course and got us certified in the end. The rooms were excellent, the food was super and the atmosphere was friendly and professional. The entire stay was very well organized. It is a must for anyone wanting a great diving experience and see the Reef as well.
Crystal
5I booked Reef Encounter because of Top Deck VIP package. The crew is great! Very accommodating and helpful. Accommodations is good. Top Deck room was very comfortable with amazing views of the reef! Shinee and Kate were amazing! They made sue we had everything that we needed and made us feel very safe and comfortable in the water.
Oliver, Peter and Claudia
5I booked Reef Encounter because of good reviews on Trip Advisor. The Crew was amazing and very friendly and professional. Meals were awesome. This was the best holiday in our life!!!
Caroline
5I chose Reef Encounter because of good ratings, ability to stay onboard and take dive training. All the crew were friendly, attentive, helpful. Michelle, my dive instructor, was excellent. She was patient through, and extremely careful. The photographers were both excellent too. Accommodation was actually better than I expected. The bed was too comfortable with the rocking boat, it was way too easy to fall asleep. The food was very nice. I cannot say enough positive things about Michelle. Their was a high anxiety undertaking for me, I am not sure anyone else could have encouraged me through it. She is a calmly influence :)
Ann McInroy
5Wonderful experience for the whole family! Crew was incredible, rooms were clean and comfy, and food was great. Overall, can't recommend highly enough!
Eoin
5Brilliant!!! Easy recommendation and availability for my time in Cairns. Boat crew work very well with each other and are willing to do what is needed. Accommodation is very good. Food was great. It is a very professional team.
Annabelle
5Brilliant! I chose Reef Encounter because I could book the full Certified dive package. The crew were like a family to us. Everybody was genuine and kind. The dive instructor made us really calm and comfortable with all the info we had to take on. Meals were amazing. They accommodated our dietary needs with such care and pride. Rooms were great and comfy. Totally raving about this crew, company and experience !!!
Wayne
5Certification to dive was easy. The crew were amazing and they made our time fun and enjoyable. Food was great. The kitchen staff made the food choice available to accommodate for gluten and dairy free diet.
Barret
5"Very friendly! Great crew, organised and very obvious that they wanted to keep us safe and want us to have fun." "Very good food, rooms were nicer than expected." "Thanks!!"
Molly
5The crew wer wonderful, everyone was always super helpful. Our guide Mike was outstanding! Wonderful food! So Yummy. Mike was great and was wonderful to have as a guide. Very friendly.
Ha Phan
5I signed up for Reef experience one day tour scuba dive and snorkel the Great Barrier Reef. I was recommended to book this tour by the hostel I stayed at in Airlie Beach. I didn’t have much time so I need to book everything in advanced. Everything was so professional. We were given each a safety number, this is how they assigned the snorkeling gears to us and also to keep track of us. We boarded the boat and one of the engine died so we had to move to another boat of another tour. Even with the chaos of 2 tours on the same boat, but the crews of 2 tours worked so cooperatively and professionally. I love the safety video playing at the beginning of our trip. So out of the box, not boring at all and got everybody attention. We had to fill out forms for these kind of activities. They do take it seriously. When I remember in south east Asia, you have to rent a life jacket for snorkeling tour in Indonesia. I am a certified diver so I had my private briefing session and I got to dive for 40’ with a dive master, Damien. It was so cool to see so many beautiful fishes and the coral. I couldn’t do a second dive because I’m flying out early the next morning so at the second spot, I joined a marine biology tour which costs $25. It was lead by Campbell and it was so educational. I definitely recommend to do this for an additional of $25 but you learn a lot more and he is so knowledgeable and passionate about his job. Breakfast, lunch and wine and cheese and crackers were provided. Overall, this is a wonderful experience and I recommend to do this tour with Reef experience.
Laurens
5Superb
Ineke
5Amazing diving experience Highly recommend this company. We had amazing 5 day stay on the reef encounter. All services were delivered in a professional and timely matter. The staff were very friendly and professional. The overall accommodation was very comfortable, clean and created a nice atmosphere. The food was beyond what I expected for a live aboard. The diving was some of the best I've ever done thanks to the great dive masters and guides.
Walker Pabis
5Amazing experience. Everything very exciting, living in a boat even for 1night is pretty good. You should try. Excellent crew, awesome diving spots. We saw turtles, sharks, octopus, stingrays and thousands of different fishes. I enjoy every moment.
Tom
5For us the Reef Encounter was a trip of a life time and highly recommend it for Scuba divers and mariners. Food was always great with good variety, have any food allergies, no problem they will custom make your meal. The staff were the best, made me feel like being 25 again. We spent 4 days and 3 nights and should have stayer longer. I had a dive guide and would recommend one as each reef has different underwater sites and layout. All dive equipment was all in good shape and there is no need to bring your own.
Bart
5Highly recommend this comapany!! All services delivered in a timely and professional matter. We had an amazing 5 day stay thanks to the very friendly and professional staff. Very organized experience, the food was great and the overall accommodation was comfortable and clean. The diving was some of the best I've done thanks to the excellent dive guides on board.
Lynette
5Excellent staff, excellent accommodations, excellent food. The rooms were beautifully and promptly maintained. There were ample water events which were professionally supervised. Staff were at all times efficient, courteous, and friendly. The atmosphere was terrific.
Gladys Patricia Vargas
5I went with my friends and my husband to this reef experience. We chose and booked through Reef-Encounter our experience. From the beginning we received the guidance and support we needed. I found the experience not only exciting, but we also felt confident and safe doing it. The staff was very professional and knowledgeable. The food was absolutely delicious and the rooms clean and comfortable.
Lucinda Boffa
5Absolutely Fabulous!! Had an incredible three days with this amazing crew!
Graham Spiers
5I had a great time spending 3 days and 2 nights on the Reef Encounter. The crew are very friendly and helpful, the meals were great and the accommodation is very comfortable. Had an excellent time scuba diving, saw plenty of turtles, fish and reef sharks.
Chelsea Coupar
5Best part of my trip to north QLD!! I could not fault the tour, the company, the employees or the boat. All the workers were so friendly and genuinely love their jobs and helping everyone onboard enjoy their time, this made the trip on the boat so fun and informative. I would recommended this tour to absolutely anyone venturing to cairns, it is a 100% hands down must do experience. I would recommended spending at the very least 1 night on board the boat. If I could do it again I would spend a few days aboard. This tour with this company is a must do for anyone visiting cairns!